Terms of Service

Welcome to Kivawell. By accessing or using Kivawell, you agree to these Terms of Service. If you do not agree with these terms, please do not use the app, website, or related services.

1. About Kivawell

Kivawell is an AI Health Coach application designed to support users with nutrition, fitness, cycle tracking, sleep, stress, and general wellbeing features. Kivawell provides informational tools and personalized insights to help users build healthier daily habits.

2. Not Medical Advice

Kivawell does not provide medical advice, diagnosis, or treatment. Any information, recommendations, AI-generated content, or wellness insights provided by Kivawell are for general informational and educational purposes only.

You should consult a qualified healthcare professional before making decisions related to medical conditions, diagnosis, medication, treatment, diet, exercise, pregnancy, cycle health, mental health, or any other health-related matter.

3. Eligibility

You must be legally permitted to use digital services in your jurisdiction. If you are under the age required by applicable law, you may only use Kivawell with appropriate consent from a parent or legal guardian.

4. Account Registration

Some features may require an account. You agree to provide accurate information and keep your login credentials secure. You are responsible for activity that occurs under your account.

5. Acceptable Use

You agree not to misuse Kivawell. This includes, but is not limited to:

• Using the service for unlawful, harmful, abusive, or fraudulent purposes.
• Attempting to access accounts, systems, or data without authorization.
• Interfering with the security, availability, or performance of the service.
• Uploading harmful code, spam, or misleading content.
• Using automated systems to scrape, copy, or overload the service.

6. Health and Wellness Information

You are responsible for the accuracy of information you enter into Kivawell, including meals, workouts, body measurements, cycle logs, sleep, mood, stress, hydration, and other wellness data. Kivawell insights depend on the information you provide and may not always be complete or accurate.

7. AI Features

Kivawell may include AI-powered features. AI-generated responses can be inaccurate, incomplete, or inappropriate for your specific situation. You should use your own judgment and seek professional guidance when needed.

8. Subscriptions and Payments

If Kivawell offers paid features, subscriptions, or in-app purchases, payment terms will be presented at the time of purchase. App Store or Google Play payment rules may also apply.

9. Intellectual Property

Kivawell, including its design, branding, software, text, graphics, and related materials, is owned by or licensed to Kivawell. You may not copy, modify, distribute, sell, or create derivative works from Kivawell materials unless permitted by law or written permission.

10. Privacy

Your use of Kivawell is also governed by our Privacy Policy. Please review it at https://getkivawell.com/privacy.

11. Service Availability

We aim to keep Kivawell reliable and available, but we do not guarantee uninterrupted or error-free service. We may update, modify, suspend, or discontinue parts of the service at any time.

12. Limitation of Liability

To the maximum extent permitted by law, Kivawell and its owners, operators, employees, partners, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the service.

13. Changes to These Terms

We may update these Terms of Service from time to time. If we make material changes, we may notify users through the app, website, or other appropriate methods. Continued use of Kivawell after changes means you accept the updated terms.

14. Contact

If you have questions about these Terms of Service, contact us at support@getkivawell.com.