Privacy Policy

Kivawell is an AI Health Coach application designed to support users with nutrition, fitness, cycle tracking, sleep, stress, and general wellbeing features. Your privacy is important to us, and we aim to be transparent about how information is handled.

1. Information We Collect

Depending on how you use Kivawell, we may collect the following types of information:

• Account information such as email address, display name, and authentication provider.
• Profile and preference information that you choose to provide in the app.
• Health and wellness entries such as meals, workouts, body measurements, cycle logs, sleep, mood, stress, hydration, and related progress data.
• Device and technical information such as app version, device type, operating system, crash logs, and diagnostic data.
• Communication information if you contact us for support.

2. How We Use Information

We use information to provide, improve, personalize, and secure Kivawell, including to:

• Create and manage your account.
• Provide nutrition, fitness, cycle, sleep, stress, and wellness tracking features.
• Generate personalized insights, recommendations, and AI-supported coaching experiences.
• Maintain app security, prevent abuse, and troubleshoot technical issues.
• Respond to support requests and important service communications.

3. Authentication and Account Security

Kivawell may use Firebase Authentication and supported sign-in providers such as email, Google, and Apple to help users securely create and access their accounts. Authentication providers may process information according to their own privacy policies.

4. Health and Wellness Data

Health and wellness data can be sensitive. We use this information to power the app features you choose to use, such as tracking, insights, progress analysis, and personalized coaching. You should not use Kivawell as a substitute for professional medical advice, diagnosis, or treatment.

5. AI Features

Kivawell may include AI-powered features that help summarize, analyze, or provide insights based on information you provide. AI-generated content is informational and should not be considered medical advice.

6. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers only as needed to operate, secure, analyze, or improve Kivawell. We may also disclose information if required by law or to protect rights, safety, and security.

7. Data Storage and Security

We use reasonable administrative, technical, and organizational measures to protect user data. However, no digital service can guarantee absolute security. Please keep your account credentials secure.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, export, or delete certain personal information. You may also choose not to provide certain information, although some app features may not function without it.

9. Children’s Privacy

Kivawell is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the app, website, or other appropriate methods.